Home / Delighted with our Experience

Jeff & Melissa Thornton says

Real customers, real reviews

Delighted with our Experience
November 2017
My mother referred us to Lisa after a wonderful experience buying a townhouse. She contacted us the day after our request and immediately scheduled showings. She was attentive to the likes and needs we expressed during the showings, quickly focusing the search on homes that were good options for our family. During this process, she was always pleasant, accessible, and informative about market conditions.

During our search, my wife and I made offers on three homes. Lisa and her agency showed good command of the process, and provided helpful guidance at all times. They effectively used electronic tools to reduce the time required to complete paperwork. Lisa also had many contacts in the area, which she used to facilitate our inspection and provide mortgage alternatives. The result was a home-buying process that felt very easy.

We faced some challenges during our search: a home that showed poorly during inspection, and a mortgage appraisal that was 50K off the agreed price of the home. In both situations, Lisa was effective as our advocate to solve the problems. We were delighted with our experience, and will recommend her to all our friends and colleagues
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